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Understand Your Rights and Our Terms

Access to dhani88 depends on your local law and eligible region — we are direct about that from the start. These legal terms set out what we expect from you, what you can expect from us, and how your account, wallet activity through bKash…

Jurisdiction-dependent accessAccount holder rightsbKash, Nagad, Rocket wallet termsData handling policyContact path for legal queries
dhani88 Understand Your Rights and Our Terms
ACCOUNT SECURITY STANDARDS

How We Handle Your Data and Account

Security and data handling are not afterthoughts here. Every account is tied to a verified mobile wallet — bKash, Nagad, or Rocket — and that link is what we use to confirm your identity for withdrawals and to detect any unusual activity on the account. We keep this consistent across all account types.

Wallet-Linked Verification

Your bKash, Nagad, or Rocket number is verified at registration. Withdrawals only process back to the same wallet, which reduces fraud risk on both sides.

Data Retention Policy

We retain account and transaction data for the period required by our operational obligations. You can request a summary of data we hold by contacting support directly.

Cookie and Session Use

We use session cookies to keep your account login active and to track page behaviour for security purposes. No cookie data is sold to third parties.

Account Change Requests

To update your registered mobile number or request account closure, contact support with your verified wallet number. Changes go through an OTP confirmation step.

LEGAL CONTACT PATHS

Reach Us About Any Legal Query

If you need to raise a legal concern, request account data, or ask about how your wallet transactions are recorded, our support team handles those requests directly. Use the channel that suits you — we aim to respond to legal and account-specific queries with the same priority as technical support.

Live Chat Open the chat window from your account dashboard to raise a legal or eligibility question. Available for account holders in supported regions.
Email Support Send detailed legal queries — data requests, account closure, or policy clarification — to our support email. Include your registered mobile number for faster handling.
Help Centre The help centre covers common legal questions around account terms, wallet verification for bKash and Nagad, and what happens when an account is flagged.

Common Questions About Our Legal Terms

These are the questions we receive most often about account rights, data handling, and how our legal terms apply to wallet transactions and account access in Bangladesh.

Yes. Access depends on your local law and whether your region is eligible. We do not confirm legality for your location — you need to check that yourself before opening an account.

We store your registration details, verified wallet number (bKash, Nagad, or Rocket), deposit and withdrawal history, and session activity. You can request a data summary via support.

You can request account closure through our support team. Some transaction records are retained for the period required by our operational policy, even after an account is closed.

We update this page when terms change and note the revision clearly at the top. Continuing to use your account after a change is posted means you accept the revised terms.

Withdrawals are processed back to the verified bKash, Nagad, or Rocket number used at registration. This is an account security measure that also prevents misdirected payments.

We will notify you via the contact detail on file. You can raise a dispute through our support team, who will review the account status and respond with the relevant policy basis.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.